Ericeira Pilates (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information in compliance with the Portuguese data protection laws. This Privacy Policy outlines how we collect, use, disclose, and store your personal information when you visit our website or interact with our services. By accessing our website https://www.ericeirapilates.com (hereinafter: "the website") or providing your personal information, you consent to the practices described in this Privacy Policy.

 

Information We Collect

We may collect the following types of personal information:

- Personal Identification Information: Name, date of birth, email address, phone number, home address.

- Billing Information: Payment details when purchasing classes, packages, or merchandise.

- Health Information: Any health-related information that you voluntarily provide for the purpose of customizing your fitness experience.

- Usage Data: Information collected from our website and social media, including IP addresses, browser types, and interactions with our digital content.

- Photos and Videos: Visual and audio recordings of classes, which may be used for promotional purposes on our website and social media channels.

We may also collect information automatically, including your IP address, browser type, and browsing activities, using cookies or similar tracking technologies. This information helps us improve our website and provide a better user experience.

 

How We Use Your Information

We use your personal information to:

- Process payments and manage bookings.

- Provide and delivering our services to you such as: personalized class recommendations and services.

- Communicate with you regarding classes, events, promotions, and updates.

- Improve our website, services, and overall client experience.

- Share promotional materials on social media and our website (with your consent, as described below).
– Complying with legal obligations and protecting our rights and interests

 

Cookies and Tracking Technology

Our website uses cookies to enhance your browsing experience and provide insights into site performance. By using our website, you consent to our use of cookies.

What Are Cookies?

Cookies are small text files that are placed on your device to store information. Cookies allow us to recognize your browser and remember specific details during your visit.

 

Types of Cookies We Use

- Essential Cookies: These are necessary for the website to function and cannot be switched off. They include features such as security, session management, and accessibility.

- Analytics Cookies: These help us understand how users interact with the website, which allows us to improve the overall experience. We may use third-party analytics providers like Google Analytics.

- Functionality Cookies: These remember your preferences, such as language or region, and enhance your experience on our site.

 

Third-Party Cookies

Our website may contain embedded content (e.g., videos from social media platforms such as Instagram) or use third-party services, which may store their own cookies on your device.

 

Managing Cookies

You can control cookies by adjusting your browser settings. However, disabling cookies may impact your experience on the website. For more information on managing cookies:

- Google Chrome (https://support.google.com/chrome/answer/95647?hl=en)

 

- Safari (https://support.apple.com/guide/safari/manage-cookies-and-website-data-sfri11471/mac)

 

- Firefox (https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox)

 

- Microsoft Edge (https://support.microsoft.com/en-us/help/4027947/microsoft-edge-delete-cookies)

 

Social media

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or the content of those websites. We encourage you to review the privacy policies of those third parties before providing any personal information.

We have an Instagram page where we share studio updates, events, and promotions. If you interact with us on Instagram, please note that the privacy policies of Instagram apply. We may share content from classes, retreats, or events on our social media pages, but we will always seek your consent before featuring you in such content.

 

Recordings and Media Consent

Please note that some classes may be recorded for promotional purposes. By attending our classes, you consent to the possible recording of your participation. We may use these recordings, including images or videos of you, for marketing on social media platforms, our website, or other promotional channels. If you do not wish to appear in these recordings, please inform us before the class, and we will make accommodations to protect your privacy.

 

Data Sharing and Disclosure

We do not share or sell your personal information to third parties, except under the following circumstances:

- With service providers who assist us in delivering our services (e.g., payment processors or booking platforms).

These third parties are obligated to maintain the confidentiality and security of your personal information. We do not sell, trade, or rent your personal information to third parties for their marketing purposes.
- When required by law, such as in response to a legal process or regulatory request.

- To protect the rights, safety, or property of Ericeira Pilates, our clients, or others.

 

Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure.

 

Your Rights

Under the Portuguese data protection laws, you have the right to access, update, correct, or delete your personal information. If you would like to exercise any of these rights or have any concerns regarding your personal information, please contact us using the information provided below.

To exercise these rights, please contact us. Please refer to the contact details at the bottom of this page. If you have a complaint about how we handle your data, we would like to hear from you, but you also have the right to submit a complaint to the supervisory authority (the Data Protection Authority).

 

Policy Changes

Ericeira Pilates may update this Privacy Policy from time to time. We will notify you of any changes by posting the updated policy on our website. We encourage you to review this policy periodically.

 

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:  ericeirapilates@gmail.com
We will make reasonable efforts to address your inquiries and resolve any privacy concerns.

By using our website or providing your personal information, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your personal information as described herein.