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Studio Rules

Last Updated: October 2024

Welcome to Ericeira Pilates Studio!

 

These studio rules govern your access to and use of our services offered at the studio and outdoor events organized by the studio. By engaging with our classes, and events, or using our services, you agree to the following rules.

Please read them carefully.

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Acceptance of Terms

By purchasing any class, package, or service from Ericeira Pilates, you agree to comply with the Studio Rules.

If you do not agree, please refrain from using our services.

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Class Reservations and Cancellations

  • Class Booking: Reservations for classes can be made by pre-booking through our WhatsApp. Ensure you book ahead of time as there is a limited number of Reformers

  • Cancellations: To cancel a class reservation, please do so at least 24 hours prior to the start of the class. Failure to cancel within this timeframe or a no-show will result in the loss of that class  (or a charge) without refund.

  • Waitlist: If a class is fully booked, you may join a waitlist. Should a spot open up, you will be notified and automatically added to the class.

  • Personal Sessions: If you're attending private or semi-private sessions, communicate any concerns, goals, or preferences with your instructor beforehand to tailor the experience.

 

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Payments and Refund Policy

  • Payments: All class purchases, packages, and merchandise must be paid for in full at the time of booking or purchase.

  • Non-Refundable Policy: All purchases of classes or packages are final and non-refundable. Packages are personal, non-transferable, and must be used within the specified time frame. Unused classes within a package are non-refundable.

  • Expiration of Packages: Each package is subject to an expiration date, which will be clearly communicated at the time of purchase. After the expiration date, any unused classes will be forfeited.

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Arrive on Time

  • Please arrive 5 minutes before your scheduled session. For first-timers, we recommend arriving 10 minutes before the start of class.

  • Upon arrival, if a class is ongoing, do your best to remain quiet.

  • The length of the class is between 45-55 minutes; a participant shall not be allowed to enter the class at a delay of 10 minutes or more.

 

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Health and Safety 

  • Physical Fitness: By attending any of our classes, you confirm that you are in good physical condition and have no medical or other conditions that would prevent you from participating safely. If you have any concerns about your fitness level, please consult with your doctor before attending classes.

  • Health Information: If you provide any health information to the studio, it will be treated as confidential and used solely for the purpose of personalizing your experience.

  • Studio Etiquette: For the safety and enjoyment of all, we ask that you follow all studio rules and respect the space, equipment, and fellow participants. Disruptive behavior will not be tolerated.

  • Inform your instructor of any injuries or health conditions before class. Your safety is our priority, and we can modify exercises accordingly.

  • Pregnancy: Pregnant women up to 17 weeks can join the studio after providing medical approval confirming the ability to engage in physical activity during pregnancy.

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Liability Waiver

By attending classes or participating in any events at Ericeira Pilates, you understand that physical exercise can be strenuous and you voluntarily assume the risk of injury.

Ericeira Pilates, its instructors, and staff shall not be held responsible for any injury, illness, or loss of property sustained while on the premises or during participation in any studio-related activities.

 

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Use of Class Recordings and Media

  • Recording of Classes: Some classes may be recorded for promotional purposes. By attending our classes, you consent to be recorded and grant Ericeira Pilates the right to use such footage in marketing materials, including social media, the studio’s website, or other promotional channels.

  • Opt-Out: If you prefer not to be included in recordings, please inform us prior to the class, and we will do our best to accommodate your request.

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Privacy Policy

Our Privacy Policy outlines how we collect, use, and protect your personal information.

By using our services, you agree to the terms outlined in our Privacy Policy

 

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Proper Attire

Wear comfortable, form-fitting clothing that allows free movement.

Grip socks are mandatory for safety and hygiene on the reformer.

You can buy our branded Ericeira Pilates grip socks Here.

No sand or wet clothes after the beach.

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GENERAL RULES
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Cleaning the Equipment after Use 

Wipe down reformers and props after each session using the provided disinfectant wipes.

 

Personal Belongings

Please store your personal items in designated areas and not scattered around the studio.

The studio is not responsible for lost or stolen items.

No Shoes inside the studio!

 

Respect the Space

Maintain a quiet, focused atmosphere in the studio to allow everyone to concentrate on their practice.

 

No Mobile Phones 

Please switch off or silence mobile phones during class to minimize distractions.

 

Follow Instructor’s Guidance

Clients should follow the instructions and cues of the Pilates instructor to ensure proper form and technique during exercises.

 

Refrain from Teaching Others

In a group class setting, clients should avoid giving unsolicited advice or corrections to fellow participants.

 

Hydration

 We try to limit plastic.

All Clients should bring water bottles to stay hydrated during class.

 

No Chewing Gum

Chewing gum during a class can be a choking hazard and is generally not allowed in the studio.

 

Respect Others' Practice 

Be mindful of the space and focus of others, whether you’re early or finishing your class.

 

Consultation before First Class

New clients must attend a consultation or private session to assess their needs and ensure the proper form of the equipment.

For safety, if you’re pregnant or have health-related concerns, please note that your first class will be a one-on-one session.

 

 

THIS IS YOUR TIME TO CONNECT WITH YOURSELF - ENJOY YOUR SESSION!

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